Refunds are available if a user’s payment has been deducted but they are unable to access the service. In such cases, users are eligible to request a refund for the amount charged.
To request a refund, users must contact us through one of the following methods:
Please include the relevant details such as the transaction ID and issue encountered in your refund request.
Refund requests will be processed within 7 working days from the date of receipt of the request.
All digital portfolio products are non-refundable. Once the service has been delivered or access has been granted, we do not offer refunds for these products.
Refunds will be processed to the original payment method used during the purchase. Please note that the refund may take additional time depending on the payment provider.